![]() Similarly, deleting/suspending users will be in sync. You can now add agents to your HappyFox Chat account via your G Suite admin account. Now click the " connect" button under "Connect your G Suite domain" settings in the Manage > Security page. Example: If a user is added/deleted in G Suite, the user will be added/deactivated on your HappyFox Chat account. "Connect" is for provisioning / syncing HappyFox Chat and G Suite accounts. Navigate to 'CRM' category and search for 'HappyFox'. Your customer support team can work with HappyFox Chat with a unified experience across mobile apps and web. ![]() Choose 'Azure Active Directory' and click on 'Enterprise applications'. Users can enter preferred Display Name and then they will be logged in to the HappyFox Chat account.įor consecutive logins, they can also use Login with SSO link present on HappyFox Chat's login page.Īfter creating the app, we should connect HappyFox Chat with the G Suite domain. Configuring HappyFox enterprise app inside your Microsoft Azure: 1. It will taken them to HappyFox Chat's page. To gain access for into HappyFox Chat, for the first time login alone agents/users should login to their G Suite account and click HappyFox Chat app. Change status to " On for Everyone" (you can change the status by clicking on 3 vertical dots).Īgents will now see HappyFox Chat app listed under apps. Add another attribute called "Last Name" and select "Basic Information" and "Last Name" in the category and user field dropdown respectively. Add an attribute called "First Name" and select "Basic Information" in the category and then select "First Name" in the user field dropdown.ġ2. Copy these two fields and paste them inside custom SAML app (in G Suite) in their respective fields and click next.ġ0. Now we should set the first name and last name attributes.ġ1. ACS URL and Entity ID will be generated.ĩ. After downloading metadata, click next and set the application name and upload the logo (if required).ħ. Copy paste the metadata xml (downloaded in 6th step) inside the Manage > security settings in your HappyFox Chat account.Ĩ. You should download the IDP metadata from option 2.Ħ. Now click on the '+' symbol (Enable SSO for a SAML application).ĥ. Click on " Apps" and then click " SAML Apps".ģ. This is available only in Scale Plus plan. The user account with which you connect the domain must have either Super Admin role or User Management Admin role to contact the google APIs and connect successfully. Using G Suite, your agents can login securely without using a password. G Suite is an identity and access management provider by Google that enables frictionless login for enterprise apps.
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